Refund Policies – Local and International students
Local and international students must pay their fees due as laid out in the Student Contract and by the date(s) stipulated in the notification advice.
Terms and Conditions of Refund
Refund policies are governed by the Student Contract agreed and entered into between the Institution and the student. These policies are stated below:
Tuition Fee Refund Policy
Tuition fees paid before or after commencement of the program are refundable subject to the following: -
- 100% refund of tuition fees if the applicant’s written notice of withdrawal is received more than thirty (30) days before the commencement date.
- 75% refund of tuition fees if the applicant’s written notice of withdrawal is received before but not more than thirty (30) days before the commencement date.
- 25% refund of tuition fees if the applicant’s written notice of withdrawal is received after but not more than five (5) days after the commencement date.
- 10% refund of tuition fees if the applicant’s written notice of withdrawal is received more than five (5) days but not more than ten (10) days after the commencement date.
- 0% refund of tuition fees if the applicant’s written notice of withdrawal is received more than ten (10) days after the commencement date.
Should a student decides to withdraw from the program 10 days after the commencement date, the terms and conditions specified under Clause 3 shall apply.
Any request for refund of tuition fees 10 days after commencement date arising from unforeseen circumstances would be subject to management review and the final decision based on the sole discretion of management. In such cases, refund will be based on the remaining number of uncompleted modules. No refund will be given for modules that have commenced.
Commencement date refers to the date when the program actually commences as stipulated by the Institution for an individual student.
Non-Tuition Fee Refund Policy
Non-Tuition Fee comprises “Registration Fee”, “Sponsorship Fee” and “Books/Materials Fee”.
Registration Fee
Registration Fee is not refundable.
Sponsorship Fee
This fee is fully refundable if the Student Pass Application is not approved.
Books/Program Materials Fee
These fees are collected only when Students commence classes and paid for by semester basis. Materials are provided to students upon receipt of payment and these fees are therefore non-refundable.
Additional Fees Refund Policy
All additional fees are paid by the Student, through the Institution, to government authorities or other external parties, as the case may be.
Therefore, refunds on these fees should be resolved between the relevant parties concerned.
In accordance with the Student Contract, it takes approximately 14 working days for the refund process to be completed.
